Terms & Conditions

Alt_Gardens Cruise TERMS AND CONDITIONS

 

Before we make arrangements for your flight, hotel, car rental, tour, cruise, or other trip, we require that you acknowledge your agreement with the following terms and conditions:

Please thoroughly review these terms and conditions of Apollo Travel. and Apollo Travel Orlando, herein referred to as ATO. The booking passenger, by accepting this receipt and making payment to ATO, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel related services. These conditions apply to yourself, your family or traveling companions that you represent or make payments on their behalf.

Concessions are based on double occupancy. Complimentary passenger/room value must be based on the lowest room category booked and the shortest length of stay within the group. Only rooms complying with the minimum of 3 nights will count towards complimentary. Some restrictions may apply. Group concessions and inclusions are subject to revision with any change in current room block. The group rates are also subject to revision should the number of rooms fall below the hotel’s minimum requirement for a group. If the group changes to 50% or more in single occupancy, the hotel reserves the right to apply additional charges. This percentage may vary per hotel and is entirely up to the hotel’s discretion at time of request. Any complimentary value will be assessed after all rooms are paid in full.

Any reduction or cancellation after final payment may affect the comp value. Complimentary room upgrades are subject to availability at time of check in and entirely at hotel’s discretion.
Note: Any special requests for meeting space, cocktail party, hors d’oeuvre, or anything outside of the regular hotel inclusions will be subject to additional charges. Hotel taxes are subject to change and any increase will be passed along to the customer. The hotel reserves the right to charge a fee for no-shows who fail to attend any planned event, such as a cocktail party, even if the event is complimentary as part of the group amenities offered. If an event is planned in advance for a specific number of people, all guests are expected to attend; otherwise, the group is subject to penalties.
Important: The group rate cannot be adjusted if a reduced rate is released in the future. Reduced rates offered by the hotel or airline are for new bookings only.

PAYMENT SCHEDULE

Initial deposit of $200per person is due upon booking (Does NOT Include Insurance)

2/17/24 Final Payment is due.

DOCUMENTS
Documents will not be emailed without your signature on our emailed/faxed request to confirm all names entered are correct.
[Names may be required earlier should the hotel issue a closeout/stop sell. See Change Fees below.] A fee will apply for any paper
documents processed.

FLIGHT DETAILS
In order for transfers to be programmed correctly, the Flight Details should be provided to Apollo Travel at 60 days prior but no later than 15 days prior to the first scheduled arrival date for your group. If Flight Details are not received within by 15 days prior to arrival, a fee of $35 per person will be assessed and applied to the grand total. Apollo Travel cannot be responsible for any inaccurate or missing flight information which may affect the client arrival and/or departure pick-up time in destination. Any changes to flight itinerary
received within 24 hours of departure will result in an additional transfer fee. Note that is important to provide only the flight segments into and out of the destination. Connecting flights are not necessary, as they do not impact transfers.

ADDITIONAL PASSENGERS
Additional passengers may be added based on availability. The contracted rate may be different for any passengers added in excess of the number of passengers/rooms outlined

Cancel & Reduction Policy

Cancellation Schedule

Days Prior to Sailing Cancellation Schedule Cancellation Amount
74 to 61 50% per Passenger 20FEB2025 to 05MAR2025 50% per Passenger
60 to 31 75% per Passenger 06MAR2025 to 04APR2025 75% per Passenger
30 to 0 100% per Passenger 05APR2025 to 05MAY2025 100% per Passenger

INSURANCE

Insurance is optional but recommended.
Quotes will be provided upon request.
ATO can not be held responsible for any occurrences or situations beyond reasonable and customary control.

CHANGE FEES
Final Payment: Name change from $150 per person.
Note: The Cruise operator may deny name changes at their discretion. Changes within 14 days of departure may be accepted in a case by case basis.

 

Royal Carribean’s Cruise/Cruisetour Ticket Contract may be found here
https://www.royalcaribbean.com/content/dam/royal/resources/pdf/cruise-ticket-contract.pdf

 

 

 

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